Hi there, As an initial troubleshooting step, you may need to [url=https://www.bungie.net/en/Help/Article/12539]clear your console's cache[/url]. If issues persist, please take a look at our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] to learn how to get the optimal network setup for playing Destiny.