en·ti·tled
inˈtīdld,enˈtīdld/
adjective
believing oneself to be inherently deserving of privileges or special treatment.
"his pompous, entitled attitude"
Yes. Paying for a product, and asking why you don't have what you believe to be the complete, or promised product. This obviously fits the definition of entitled. No one is asking for special treatment here, or asking for stuff to be handed out to them. Maybe you should learn what words mean, before parroting them because you see others use them on the forums.