While you're completely right, it's still not a good idea to type those kinds of things for the consumers to read. It could be taken as condescending since it's hard to convey emotion through text. This community is horrible (mostly because the majority are probably little kids that aren't old enough to comprehend respect or how to get their concerns across respectfully). I honestly think that if the community here would express their concerns and issues in a more mature way (without bad-mouthing), Bungie probably would be more obliged to address the issues in the game.