How can you get a real understanding of the game without experiencing it fully? His claims are actually substantiated by real world experience rather than hearsay. Which is against what clickbait is.
Imagine what you'd say if he never experienced it.
"Yeah, well you haven't even tried the game so you can't really say what needs to he fixed." It seems you're the one that needs to take a look at the reality of the situation.
Only two possibilities? Not really.