Agreed, I've played for years and just asked for a refund. This entire expansion seems aimed at one thing, player engagement hours key permance indicator (KPI). I've played for years and this expansion is a step too far in engagement hours KPI. It requires you to grind for 100s hours to be able to access tier 5 gear, then they reset you back down every 6 months, so you have to grind again to gain access? You have to use latest gear every season for extra damage and resistance? I have a family, I have a life outside D2. Don't farm me for time every 6 months for me to be able to START the gear grind I want with the tier 5s... then not let me use them next season... it's a joke. Greed gone too far. The same behaviour is present in exotic catalysts, that was too much for me already last season, light grind is an insane choice from every angle... except... if your main aim is to farm players for their time. If I ask 5 whys to get to root cause I'd need to ask Bungie, but hypothetically it could be the below... Players exploited purely for their time at expense of enjoyment... why.?.. bad game design forces players to spend 100s of hours with no reward... why?.... engagement metric / key performance indicator (KPI) needs to be green? (players are the livestock/resource)... why.?... Bungie pay incentives are based on this KPI/? why?... that's what shareholders care about and no customer/player focused KPIs? Root cause = missing customer focussed metrics / KPIs. e.g. feedback ratings, enjoyment feedback, surveys... KPI priority order should change to CUSTOMERS (PLAYERS) --> EMPLOYEES --> SHAREHOLDERS in terms of KPIs. Don't start and stop with shareholders. Root cause = wrong KPIs Action to fix = Add customer KPI as top priority and link to Bungie employee incentives? Just ideas and theory. Hopefully our time is more respected in the future as players. I want to grind for gear, I don't want to grind 100s hours to be ALLOWED to grind the gear I want (tier 5), with my progress reset every 6 months and forced to use loadouts I don't want to use.