Hello there, Thank you very much for reaching out to us. While we won't be able to aid with the sanctions from the forums, to try and help with the underlying connection issue, we recommend following our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] and our [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]UPnP and Port Forwarding Guide[/url]. When handling the UPnP and Port Forwarding, please use each method separately. These two methods should not be used at the same time. We'd also recommend reviewing the [url=https://help.bungie.net/hc/en-us/articles/360048715792-Error-Code-BEE]Error Code page[/url] for some additional information on the issue you are facing.