[quote]Hi, I need a solution for this. See the video above. I have tried since June last year to complete the New Lights section. I cannot because the two quests have no resolution. Also where I think I have to go to fix this, there is nobody and the server times out. I paid heaps to be able to play with my friends, but because I am locked out of content due to the diminishing player count, my skill level (maybe) I'm thinking of putting this game I enjoy away. Certainly until this is fixed there will be no further Silver and Final Shape purchases happening. I hope you can give some guidance or fixes for this game lock-out[/quote] The player count is not anywhere close to the point that you would not find matches in comp. The concurrent player count for PvP is still in the 10s of thousands and has been much higher over this past year. Check your NAT type to make sure it isn’t strict or closed. If not, then restart your game. Also insure that cross play is enabled. If that all still fails, post this in help where someone who may know the issue may help you fix it.