Hello I do have a short question. My characters got deleted while I was sleeping. I don't know by whom I do have 2StepVerif on Steam but I didn't get any request yesterday. I did read on http://Bungie.net that Bungie does not recover manually deleted characters and Items.
But is there a way to get my characters and items back??? It is useless to start again...pls help if its possible.
It happened about 7-8hours ago. I do see that someone played Warlord's Ruin on Destiny 2 app.
I am waiting for any response by Bungie Support, take all the time.
To everyone else I wish you great Christmas eve and hopefully not getting hacked
Hey there, unfortunately as per the help articles, Bungie do not restore deleted characters or items.
To access your accounts, someone would need to know your login credentials - your account name (not just the visible profile name) and password. So you ought to change all passwords because there's only a limited number of ways people could have obtained your credentials.
2-factor authentication is always a good idea but any one of your other accounts gives access to your cross-save as a whole, logging in on PSN for example would bypass any protections on Steam.
[quote] I don't know by whom I do have 2StepVerif on Steam[/quote]
You have 3 other linked accounts that are included in cross-save, the characters/gear can be deleted via any of them.
[quote]But is there a way to get my characters and items back???[/quote]
No, they wont be restored.