[quote]there are cheaters I reported months ago (with evidence) still playing happily...[/quote] Reported someone last year and then again 2 months ago, even had BNGHelp ask for the ticket number to look into it and the last activity on it was before they said they passed it onto the security team and it was being checked. They're still playing and been doing the same thing for 4+ seasons now.

Yeah, I'm afraid the Bungie SRT team is severely understaffed or very sloppy. Or they have been told to be sloppy, I don't know...

Wouldn't really be surprised if they're just mostly focusing on the accounts flagged by Battleye that weren't automatically banned and any submitted through the form are only really handled if its OTT egregious-levels of cheating with things like win trading just thrown to the bottom of the pile

To be fair there's only like 9-10 of them on staff.....

Thats the BNGHelp team, as far as I'm aware Bungie have never disclosed how many of them work on the Security team. Even if their team was as small as sub-10 - theres zero reason someone should be able to win trade 30k+ games without a ban, especially across 2 and a half years. Checking the persons trials report team again 4+ seasons of cheating for one of them 8+ seasons worth of win trading for another ~30k wins - PGCRs for most of their trials games (the past year) show them matching their friends and the friends backing out. https://i.imgur.com/76odr2i.png

I might have reported them too...

https://www.bungie.net/en/Forum/Post/262675345/0/0/1

Thats the BNGHelp team. They're completely separate to the security team.