I can't claim any of the digital bonus rewards like hlimmer and the umbral engram. My email was verified with all necessary boxes checked and all notification preferences correct and it still says I need to update email preferences when I click "Claim rewards." I switched to a different email and verified it, same result. My phone number is verified, I'm linked to the Bungie store app, signed up for Bungie Rewards, and linked my account to my PS4 platform when I created it. Nothing works, please fix this.
English
#Help
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Hi there. Please [url=https://www.bungie.net/7/en/User/Account/EmailSms]go here[/url]. Uncheck all of the email communication checkboxes and save the changes, check the boxes so they're on again, then save and check if you can claim the rewards. You may need to re-verify your email again after saving.
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Even I am. I came here to look for a suggestion on how to fix it, or for how to put in a ticket to get this bypassed. Instead I was lead around to this forum post.