I am no expert on these matters but we do have some very tech-savvy people who are. To enable those people to help you troubleshoot could you provide information to the questions below and do a test at the link provided and type your results in with your reply. [url=https://www.speedtest.net/]Test Here[/url] What platform are you using? How many gaming platforms use your router? How many people are using your connection? Are you using a wired or wireless connection?