Hello, I was curious about my ban recently. Is the ban based on disconnections, or player flagged connection issues? We have sub-par internet; around 6mb/s service. I want to make sure it doesn't happen again if I can help it. I have never had it happen before, and I want to keep playing Crucible. My gamertag is LaBooshFlaba. Thanks for your time.
If it was disconnections that usually triggers short term suspensions (30-60 min). Restrictions are based on reports and Bungie data. It seems like that is what you have so I will post bungie's statement on connection restrictions along with their tips for improving the connection.
[quote]Beginning soon, players with the most unreliable connections will receive an in-game warning. We know that connection quality is fluid, so don’t worry if you have occasional, temporary issues.
If you receive one of these warnings, please visit the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url]. If your connection does not improve, there are additional guides available that can help you in [url=https://us.battle.net/support/en/article/7871]diagnosing advanced network issues[/url]. If all else fails, contact your ISP for assistance.
If your connection does not improve after an in-game warning, and we continue detecting a negative impact on other Guardians, restrictions from PvP activities may be applied to your account.
If a restriction is applied to your account, you will be unable to participate in PvP for two weeks. If you continue to play on an unreliable connection that harms the experience of other players, that restriction may be extended.[/quote]
([url=https://www.bungie.net/en/Explore/Detail/News/47555]source[/url])
If for some reason you are not able to improve the stability of your connection, it is recommended to refrain from playing pvp activities as the negative side effects of your connection will lead to longer restrictions.
Connection based restrictions:
1st is 2 weeks
2nd is 2 months
3rd is permanent
[b]If you would like assistance in troubleshooting, please list:
Tested up and download speeds
Latency
Jitter
Packet Loss
How are you connected to the router[/b]
[i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]