I am no expert on these matters but we do have some very tech-savvy people who are. To enable those people to help you troubleshoot could you provide information to the questions below and do a test at the link provided and list the results. [url=https://www.speedtest.net/]Here[/url]
Are you getting errors?
How many gaming platforms use your router?
How many people are using your connection?
Are you using a wired or wireless connection?