here are a list of things that i think could appease the masses, and some of my thoughts
1. When building raids caiter the raid to 4-5 man teams where if one or two wanted to they could just sit out kill ads, reviving downed team mates etc. the raids I was talking about before are just that normal raids to get new players feet wet. prestige raids cater them towards everyone having a part.
2. Your system to infuse gear. its not simple, "(only autos go in autos) unless you got a trace rifle then autos can go in that, fusion rifles go in fusion rifles unless its a precision rifle then it can go there" no if its in the power slot then it can go in the power weapon, secondary=secondary, primary=primary. its not complicated stop trying to make it complicated. moreover, on this infusion this stuff you pulled with the prest-raids and not being able to infusing gear.. yeah you need to not do that. I've had 3 friends say there not going to pay for forsaken if your just going to keep breaking up content.
3. another thing I recommend, you bungie post polls on your website on upcoming new features. honestly mates you've pretty bad job of predicting what your consumer wants its time for a new route and searching datto, byf, MoreCon, UnkPlyer are not the best way to get feed back for your game
but what do I know this thing is just going to either get downvoted or ill be flamed both of which I wholeheartedly accept