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8/25/2017 9:29:24 AM
1

Have no access to my Xbox/Microsoft account anymore, which I used for bungie.net and redeemed my PC D2 Beta key.

First off let me say there is no way to get my Xbox/Microsoft account back, so I can not log into bungie.net. I asked Gamestop for a new D2 Beta code but they do not have any left. I got told by many people a month or so ago (when preorders started going up) that if I redeem the code on the bungie.net website with my Xbox account Ill be able to choose a platform [b]once I get an email[/b]. Unfortunately they were incorrect (found out a day ago) and now I am left without a beta code. I have also contacted Bungie through twitter and email with no response. Would be helpful if I could somehow get a replacement beta code. (The email I used for my Microsoft acccount however is still in use.) (I am also not able to post onto the Destiny 2 forums because "only members who own the game are allowed to post here" which I believe is ridiculous.)

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  • I am in the same boat. I preordered back in Mar attached it to my bungie account that was attached to my PSN account and was told then that once it came time to select a beta platform I would get an email. I then saw a tweet about merging your battle.net and bungie account (after the announcement that Blizz was handling the PC) did that and discovered after the fact that I lost my beta code access. There was a help article, which has now changed it used to say that they were looking into a way for those who lost access to regain now it pretty much says they don't care and it's not their issue (https://www.bungie.net/en/Help/Article/12131#FAQ4) this was changed recently as up until mid Aug it still stated that they were looking into a way to help us. In the article that has now changed it said to follow @BungieHelp as they would update us on the issue ...which they never did. I've tweeted them several times over the past 5 months and have received no reply. If this is their customer service it is dreadful. I'm debating whether to bother with the game now (had it on the PS4) if they can't even assist with an issue that was of their making.

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