lol, guided games doesn't work for heroic/hard mode on destiny 2. I swear to god that's so disappointing. Around the 32 min mark..... this is bad...really bad. There's no point to this feature if people can't do the better raids. This company is backwards.
It is a bit disappointing, but it doesn't mean there is "no point" to the feature. The feature is there for you to meet some new friends and maybe get involved in a clan. If the feature works how it should, it should connect you in with some people that you can go onto do Heroic difficulty raids (and Nightfall). Harder difficulties should require team work that only comes from playing with the team before. Where Guided Games doesn't allow for that.