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8/12/2015 11:39:37 AM
27
Don't use PayPal to buy Digital Games!!!!
I got a gift of $40 in my PayPal account. So I bought TLOU off of PSN for 19.99. I ordered it on the PSN app and it said error, so I made the mistake of pressing complete order again, and I got charged twice for one game. I called Sony and they said there was no double charge on my account, told me to call PayPal, so I did and they said I would have to contact Sony. It was turning into a classic run around, and a royal screw, so I filed a dispute on the extra charge. 1 minute later my PSN account was banned, called Sony and they said it was because I had a chargeback on my account, and they wanted me to pay 19.99 again with a PSN or Credit Card. But there was no money in my PSN wallet, nor in my PayPal account, so $40 basically dissapeared. So to get my account unbanned, I am going to wind up paying $60 for a $20 game.
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Sounds a bit like people's guns disappearing using the destiny app and then being told they can't do anything about it. I use PayPal for all my dlc/in game purchases and have never had a problem, but then again I don't use a flimsy app to do so.
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Sounds a bit like people's guns disappearing using the destiny app and then being told they can't do anything about it. I use PayPal for all my dlc/in game purchases and have never had a problem, but then again I don't use a flimsy app to do so. Why don't you use the actual store via console?
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Sounds a bit like people's guns disappearing using the destiny app and then being told they can't do anything about it. I use PayPal for all my dlc/in game purchases and have never had a problem, but then again I don't use a flimsy app to do so. Why don't you use the actual store via console?
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2 回覆you will need to gather evidence What happened What you have been told A record of what you bought Once you have that jump on a PC and do a live chat with them don't phone them
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27 回覆One more reason not to use Sony. You don't get this with Microsoft - at least I havny. I deal with both Sony and Microsoft as part of my work. My experience has lead me to avoid all Sony Products due to bad service and very poor support - I used to be a mega fan.
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I've bought every game I own digitally with PayPal and never had an issue. That said, never, ever complete the order a second time (after an error) without checking your PayPal first. While I've never had issues on PSN, I've had this issue using eBay and eBay played dumb. I had to call PayPal a few times to speak to someone who credited my account.
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3 回覆Yeah, I know what you mean: this morning I couldn't get my shoes to tie and I was almost late to work. That's life for you I guess, right?! :D
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由Bytehoven編輯： 8/12/2015 4:53:02 PMIf it was a Destiny upgrade, paying $60 for a $20 item sounds about right. Seriously though… did you ask to speak with a higher tier manager? It seems like most issues with 1st tier support staff need to be resolved with someone higher up. I hope you get your $$$ back.
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由SoulEatinFool編輯： 8/12/2015 4:34:43 PMThat's ridiculous. The only time I've had to contact support it went very smooth for me. I was automatically charged for a month of PsNow after the brief trial period ended, and I was able to have that charge put back into my wallet with no fuss or trouble at all.
