This is how they will "Help"

[quote]I'm sorry to hear that you're having connection issues. Sometimes these are intermittent and just happen once, or for a short period of time, due to network conditions between you, Bungie, and other players. Other times it can be related to your home network, other devices connected to your network, or the connection with your ISP. You may find some help for your problem by looking at our Banjo help article. Also, take a look at our (comprehensive!) [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] to learn how to get the optimal network setup for playing Destiny. Even when other games seem to be working fine we've found that Destiny may require a few tweaks to your network to get the best performance.[/quote]