[quote]hello i play destiny 2 duality dungeon than the game freeze... i close destiny 2 with taskmanager and start again the game but dont works, than i go in processes and close battle eye service now im banned i hope bungie will close the ban and i will in future look to the honest player in destiny 2. investing many time and all time play without cheats or other........ Buungieee plz unlock my Account! Bungie Support Here or is only comunnity helps?[/quote] The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. [quote]We do not ban players for simply having cheat tools installed, but do ban for running them while playing Destiny 2. We do not differentiate between cheat tools for Destiny 2 and cheat tools for other games because it would be easy to avoid a ban by making a Destiny 2 cheat tool that pretends to be a cheat tool for another game. Make sure you turn all cheat tools off before running Destiny 2 and you won’t have to worry about bans.[/quote] ([url=https://www.bungie.net/en/Forums/Post/237891797?sort=0&page=0&path=1]source[/url])