There are some pretty obvious solutions to common community issues: take everything - EVERYTHING - out of Eververse and implement them as relevant in-game activity rewards (why are the ships not in Holliday's currently worthless inventory?), increase vault space, mass dismantle shaders, (re)introduce strike specific loot and raid armour perks because, well, why would you remove them in the first place...? Unfortunately D2's biggest issues are foundational. Eververse has systematically killed the endgame reward system and made a sizeable part of your playerbase feel like marks, and it deserves to be razed to the ground. You can no longer excuse it away as a harmless, necessary evil to fund the live team; you rushed out a paid expansion just 3 months in after all. But if it does continue to fund free events, what has it funded? A returning crucible mode, snowballs, and all the best looking loot locked exclusively away in loot boxes which would presumably fund the next event that revolves around loot boxes. This vicious cycle is not sustainable no matter how much short term profit it rakes in. And it goes beyond the Eververse issue - the whole design process just seems so ill-judged. You wanted to make the game as shallow as possible so casual players could get their fill and move on, but left them next to nothing to incentivise them into becoming hardcore players - players who were, in turn, left wholly underwhelmed by the game's lack of depth (Masterworks are a good start but are no substitute for random rolls). Despite the power and fun factor of exotics like Sweet Business, Merciless and Wardcliff Coil, PvP balance continues to cripple the speed and general power fantasy of the game (with the recent nerf to shoulder charge on top of titan skating's removal, I'm back to playing warlock almost exclusively). Then there's recurring story issues such as the one-note writing (witty ghost!) and incredibly awkward cutscenes designed around our guardians talking back - except they can't. I could go on but this is getting essay length. One last thing. The correct response to the exposure of XP throttling, aside from stopping lying to our faces, was a mea culpa. Instead, you acted like a very intentional system was something slipped in under the radar and you're just as appalled as we are. You will [b]not[/b] win back trust by so brazenly insulting players' intelligence, nor will you by constantly talking about "listening" - after all, 3 years of feedback went out the window with all the excellent additions and QoL fixes missing from D2. I simply do not trust or believe in you anymore.