Never noticed this since I was maining warlock for a bit during this new dlc after putting my titan to the side but after playing titan again I realized my Phoenix Battle Ornament set is missing. Is there anyway I can get it reimbursed? I’m genuinely upset at the fact I lost one of my favorite ornament sets. Thank you for your time in reading this and for any help in advance.
Looking at your account via the public-side API, are you sure it's that Titan? on your current Titan nothing before 2022 when it was created - do you have any clips showing you owning it?
That specific set has not been available since around 2018.
Hi there,
Thanks for reaching out!
While it's not possible for ornaments to disappear from an account, if it's possible you perhaps purchased a similar-looking set and are mistaking it, please follow this link and fill out our missing Silver or Add-on item contact form at the bottom of the page where support can look more closely into your account history to review your issue:
https://www.bungie.net/en/Help/Troubleshoot?oid=13681