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3/23/2025 2:51:50 PM
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url]
Are you launching the game to play it via the PC Microsoft launcher?
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由ADragonWithin編輯： 3/24/2025 3:38:35 AMSure, here it is. Order number [redacted] purchased on March 15th 00:53 GMT. https://www.xbox.com/en-GB/games/store/2000-300-bonus-destiny-2-silver-pc/9NX9H3RRTN1S [spoiler]Link removed to protect order number information.[/spoiler]
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由ADragonWithin編輯： 3/24/2025 3:39:09 AMThank you for the link. I just wanted to make sure you didn't accidentally order the Xbox one. You didn't need to share your order number, so I've removed that to protect your purchase and privacy. Please fill out the form here: https://help.bungie.net/hc/en-us/articles/360049497031-Contact-Form-Missing-Silver
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由viiTactiiCZz編輯： 3/24/2025 5:55:29 AMBNGHelp mentioned they had taken note in a thread (linked below) about the same issue so the devs have been made aware. It's an issue multiple people have posted about but as far as I know there hasn't been any confirmed acknowledgment of the issue as being a bug besides 'we will look into it' or 'we have taken note of the issue' https://www.bungie.net/en/Forums/Post/264661097
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My experience with the form is that they just tell you to request a refund from Microsoft and pass off the blame to Microsoft's end (when you contact Microsoft to report this issue they will give you a refund and similarly tell you that it's an issue on Bungie's end and to report the issue to them since "only bungie has the tools to give you your in game currencies") and then they'll tell you they have no actual way to give you the silver if the purchase doesn't work. Thankfully they finally said they are taking note of the issue, though it doesn't seem to be on the known issues list which is concerning.
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Same thing happened to me at first. I had to go to the support site to get in contact with a live agent(there wasn't an option for refunding my purchase that let me do this so I selected the option for a purchase I don't recognize showing up) and they helped me with it after I told them that it didn't give me the currency. It took a while but they processed the refund after I explained.
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[quote]Thankfully they finally said they are taking note of the issue, though it doesn't seem to be on the known issues list which is concerning.[/quote] Its not concerning, the known issues page is a heavily curated list of reported issues but most things do not make it onto the list. Issues can be: - Added then removed prior to a fix - Never added but a fix issued - Added but not cover the scope of the issue - see 'Falcon-Wing Cover' that mentions equipped subclass but the issue is actually it not reflecting the win streak. The page should be more expansive but ultimately most things never make it onto it, its only added at the discretion of the person updating it.
