Adding to the main thread: Suggesting that individuals contact their ISP’s and complain to reps (or managers) that every service is working fine and at perfect speeds, except one video game, will at best result in a slew of unread support tickets which will go nowhere. The issue may be outside of Bungie’s direct control but that doesn’t mean that the burden of action falls directly to the end customer and that there’s nothing to be done, especially since the issue is unique to Destiny, a Bungie service. A direct official communication by a Bungie representative(s) to a company will hold infinitely more weight than any amount of tickets we could create, and will be much more likely to be escalated into something productive. The fact that this wasn’t the first move and that there’s no open line of communication on the matter is beyond me. The only “official” response being the confirmation that there are issues and that there’s nothing to be done, is insultingly lazy and dishonest to those who have invested in the service. People outside of Brazil need to realize that gaming is extremely expensive here and buying even a couple “cheap” DLC’s adds up to hundreds of dollars very fast. I purchased mine on sale in early February and it was still overpriced, so I can only imagine the frustration of those more invested than myself. Where can I find the contact information of someone directly involved with Bungie who should be seeing these posts, because this forum is clearly pointless. This is not rhetorical, I would appreciate an email address or phone number.