I feel and understand your anger. In my opinion, Bungie is actively misleading players by offering vague bundles that look like they have similar or additional content when they leave out large patches of information. Then in-game, they give you quests that require you to access areas you don't own but have quests for. I feel this is dishonest business practice. I have summarized my complaints to Bungie with no joy on feedback. This lack of feedback leads me to infer there is no one last the helm. There is no good excuse for not supplying previous content when buying a deluxe edition. ANY explanation by a moderator that tries to explain away a nickel and dime business model that intentionally makes content hard to navigate and confusing to purchase is deliberately trying to mislead its customers.

platforms control access to the content. you'll have to work with microsoft. make sure you check your purchase history and that the funds were actually removed from your account. some have had issue pre-ordering but they don't take the money right away. the funds are taken when it's downloaded i think, maybe a few days before, if you don't have the funds it won't grant access.