Hey there. Unfortunately, we're still investigating this issue. I've created a megathread [url=https://www.bungie.net/en/Forums/Post/257630620?sort=0&page=0]here [/url]to help us investigate further if you'd mind posting in that thread with your information.
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Yep, I saw the megathread and posted my specs and dxdiag info there, thank you for the reply, I really hope you can get to the root of the issue soon, I really want to play :(