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10/26/2020 11:00:43 AM
2
Allo there,
Have you had a look at the turtle error article linked below?
https://www.bungie.net/en/Help/Article/11683
As well as the network troubleshooting guide?
https://www.bungie.net/en/Support/Troubleshoot?oid=12915
If you could play normally before the internet changes then it could be an issue with your router/modem or ISP.
English
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Yup, I looked the article, checked my packet loss (0%), cleaned steam download cache. I was able to play normally before and I know it's all about my connection. Not the speed or quality of it it's fine I got 10Mbps but don't know what should I ask for my internet provider to fix that. I also tried to change my DNS adress it did not change anything too.
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Which speed was 10mbps? It sounds like you haven’t checked at all. Please provide test results for: Upload speed Download speed Latency
