My mailbox has had 2 'items' stuck in it for two days now; they just show up as the swirling loading icons so I can't put them in my bags or dismantle them. With how limited the mailbox space is I'd like to get rid of them as fast as possible but there doesn't seem to be a way to contact Bungie for game support.
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Thanks for your report. We're aware of the issue and are investigating.
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Having the same problem on PS4. Same “items” show as empty squares in the companion app and won’t let me retrieve from there either. Was 2, now 4. And have only noticed it after haunted forest runs, but not sure if that’s relevant or coincidence.
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Hi all my mail box is too showing 2 rare none collectable items in the post master its just a loading sign constantly.Im glad its not 6 though lol
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They'll fix it in April or so since it hinders our experience
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[quote]My mailbox has had 2 'items' stuck in it for two days now; they just show up as the swirling loading icons so I can't put them in my bags or dismantle them. With how limited the mailbox space is I'd like to get rid of them as fast as possible but there doesn't seem to be a way to contact Bungie for game support.[/quote] It's an ongoing issue. In my case, I've noticed that it's actually getting worse over time. It started with 2 items missing/loading, and has grown to 6. Hopefully this gets addressed soon.
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Bungie is aware of this issue.
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Hello. These forums are your contact with Bungie support. Bungie is aware of this issue, and they're currently investigating.