If you’re on ps4, i found that after you hit X to start you can press the ps button to go back to the quiet ps4 dashboard and just wait 5 min until character screen comes up. You’re welcome ;)
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It works on Xbone too with the Xbox menu: I literally do this every time I start D2. :P
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[quote]just wait 5 min until character screen comes up[/quote] And that's not even a joke sometimes...