Hi there. You need to speak to Ana Bray. Are you not able to? You may want to perform a [url=https://www.bungie.net/en/Help/Article/46501]scan and repair[/url] in the Battle.net app to see if that may help with your issue. If that doesn't work, delete the following local cache/settings directories found in Windows Explorer: [quote][b]%APPDATA%\Bungie\DestinyPC[/b] [i]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny 2.[/i][/quote]