As someone else said earlier, just because a lot of effort was put into something it doesn’t automatically make it great, or even good (for another good example google ‘monkey jesus’ to see good intentions and a lot of effort gone horribly wrong). Bungie’s biggest problem is that, for the most part, they don’t listen to their players. Issues like enhancement cores, crucible spawns and poor matchmaking for crucible, gambit, reckoning and forges, bad rng (you’re last five powerful drops were boots so clearly you need another set of boots!), issues players having been bringing up over and over again just get ignored. Instead they go and nerf a bunch of things players weren’t even talking about. The cores situation, poor forge matchmaking and the weapons I like getting nerfed are the main reasons I’ve currently stopped playing this game. There’s been a lot of flak, and some peoples behaviour has been unacceptable, but ultimately Bungie have brought it all down on themselves.