Hello,
Unfortunately that message means you didn't reach rank 25 in Iron Banner during the third season. You would have had to turn in 500+ Iron Medallions between mid May and August.
Do you have a video or other proof showing you turned in 25 and collected 25 packages from Lord Saladin.
Edit: Is that in your Mods inventory currently in game?
Are you able to get the ornament from your collections or the helmet from your collections?
English
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Also thanks for spending your time trying to assist me. I know time is precious and you can’t get time back. Thanks again!!!
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That is from the mods/shaders area in the actual helmet, when I go into the collections, it does appear. When I select it out of the collections it does not work still and gives me the error “reach rank 25 this season”.
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Do you know if you unlocked the ornament after receiving it is season 3? Ornaments had to be unlocked.
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I collected it from Lord S. during season 3. I wouldn’t know why the ornament was given to me if I didn’t complete the objectives required to receive it.
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What system are you playing on?
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I play on PlayStation
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Thanks for the information.
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Изменено (Carnage): 2/23/2019 3:20:48 AMIs there anything else I should do or tell you?
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Nothing further is needed at this time. I'm going to see if I can find out more information about your issue.
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Ok thanks so much for spending your time helping me, have a good day!
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You're welcome.
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Изменено (Carnage): 2/23/2019 2:44:28 AM
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When I don’t know the exact rank but I did get the cloak ornament so that means I got ten packages at least. I remember getting 25 ranks completed and I was so pissed when it wasn’t working. I have been playing this game since House of wolves to Taken King. I know there are glitches, Bungie always fixes them. But this is making me pissed off to a point where I want to put down the game.
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Have you checked your collection for the ornaments?
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Yes the ornament appears in the collection.
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I see the helmet ornament is there too. What is the issue you are having? Have you pulled out last year's Iron Banner Armor from the collection and applied the ornament to it?
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Изменено (Carnage): 2/23/2019 1:47:48 AMThat’s the issue, it won’t let me apply to it just gives me the error code. And I don’t understand why it’s giving me this error code if I already have the ornament itself. Edit- fixing grammar