Oh, I understand it perfectly; some overpaid corpo parasite, who has never seen gaming as anything other than a cash cow, looked at the idea of KPI in terms of player numbers, and decided that keeping players in game with minimum investment was more important than keeping players happy. And most importantly didn't connect the idea of players with the idea if individual humans with agency to choose how to spend their time and an inclination to not spend it being wasted.

Lmao imagine spitting that nonsense