The devs are very likely the ones to blame. Destiny is being millstoned away by the chronic little problems that upper management probably is barely aware of. The game needs to play well. Destiny does not play well for enough of the potential customer pool. Just think about the horrible array of quit moments that are clearly individual dev team decisions. Your bounty pool gets flooded with hyper specific objectives for nonsense no one enjoys doing. More generalized bounties have been needed for years. This is gravely, catastrophically compounded by gambit and crucible being rotten with hackers. Not only does the overly performance based and overly specific state of bounties and general grind objectives make the experience for the average player comprehensively unusable, but it's the reason so many people cheat to begin with. It's a death spiral situation by itself. Think about what it's actually like as a new, casual, introverted, or disabled player to interface with raids and dungeons. How is this an adequate state for anyone but carry services? They are horrible. They don't feel like epic encounters, they feel like hours long sequels to The Bizarre Adventures of Woodruff and the Schnibble. They make no sense in the context of an MMOFPS. They are not how you retain customers, they are how you alienate customers as if you focus grouped to achieve that end. Why are half my weapons still grey and locked to 1600? Upper management really sitting there making sure the devs wont let me use my Breachlight? Does upper management even know what a Breachlight is? It's nonsensical, and it was the catalyst of this whole mess. Not one single person bought the expansion because their weapons were power locked. Tens of thousands of people at minimum didn't buy the expansion because their weapons were power locked. Grinding new weapons themselves is barely even a part of the gameplay, the thing we're grinding for is power increases. There's no good reason for it. Frankly, it runs counter to the entire premise of the product. Did upper management sit there and micromanage the caustic new art style of the previous expansion? Why do we have the most off putting quest givers I have ever seen in my life in the most off putting zone I have ever seen in my life? These were decisions by individual artists. Neptunians make Jar Jar Binks seem like a master class in good character design. It's just stomach churning to interact with. Any one of these things is enough to make most of the customer pool nope out back to Warframe, and we have them all converging. It's too much for one product to endure.