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9/13/2018 1:43:01 AM
4
Is the expansion working?
How many codes did you receive from Amazon? Note that the preorder bonus content is a separate code from the game code itself.
English
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I received two codes. The first was prerelease and I was able to download the game. I received a second code yesterday with an apology from amazon for the delay. It was a code for the forsaken content that was supposed to come with the deluxe edition I bought as well as preorder content. Upon redeem I get an error from the PlayStation store stating the code isn’t valid it’s old, already redeemed, etc.
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If the code provided by Amazon is invalid, your best point of contact is Amazon, to notify them the content received is not working. Sony is a possible contact also, as owners of the code redemption system.
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They directed me to Activision, who then directed me back to here.
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Preorder content distribution (or distribution of any component of a purchase) is the responsibility of the retailer you made the purchase from. You will need to contact Amazon. Unfortunately if they try to send you anywhere else, that is the incorrect response.
