They have been apologizing and that is the problem.
They -blam!- up
They apologize
They implement very minor changes
The fanboys eat it up and point out they are technically listening while bashing anyone who is unsatisfied.
Rinse and repeat.
Luckily people are finally getting wise to this idiocy and moving on to games that have devs that are actually trying to make their games better or just good to begin with.
English
-
I don’t remember any apologies
-
True, but Bungie is like some politicians, having a large bunch of idiots as supporters is enough to continue to nail the population.