JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by TuxyDoh: 6/30/2025 1:32:19 PM
1

Anyone please help me fix d2 crashing to desktop? Attached DxDiag!

My PC Spec [NO OC or UC, everything's running at stock]: - Ryzen 7 5800x | MSI x570 Tomahawk - Gskill Trident Z 32GB DDR4 4000 MHz RAM (XMP Off | No OC, ram running at 2667 MHz) - CORSAIR 32GB (2 x 16GB) Vengeance RGB Pro DDR4 3200MHz | No OC, ram running at 2133 MHz) [I ran the Gskill and Corsair rams separately, the crash occurs on both, wanted to mention this so there's no confusion] - RTX 3080 FE (I have the resizable bar turned on from bios) - Samsung 980 PRO NVME - Windows 11 Pro (23H2 | Updated) Things I have tried: - Reinstalling the game - Verifying the files - Updated BIOS to the latest stable version - Reinstalling the Latest GPU driver (576.80) - Updated chipset driver - Ran Memtest86+, no errors. - Bought New Ram (Corsair Vengeance) - Did a clean boot (only ms services) and tried to play the game, still crashes after an hour or so. All the recent crash dumps can be found here: https://drive.google.com/drive/folders/1Lw026gBU3SinfQdxwVgS2m4oEC_XoyW9?usp=sharing --------- DxDiag Full Version Here: https://pastebin.com/WA4QPxYp --------- --------------- Diagnostics --------------- Windows Error Reporting: +++ WER0 +++: Fault bucket 1484192056634241800, type 5 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Problem signature: P1: destiny2.exe P2: 37897.0.0.0 P3: 10.0.22631.2.0.0 P4: P5: P6: P7: P8: P9: P10: +++ WER1 +++: Fault bucket 1355109052398556855, type 5 Event Name: BEX64 Response: Not available Cab Id: 0 Problem signature: P1: svchost.exe_GraphicsPerfSvc P2: 10.0.22621.1 P3: 6dc5c2a5 P4: StackHash_c89c P5: 0.0.0.0 P6: 00000000 P7: PCH_A8_FROM_ntdll+0x00000000000A17A4 P8: c0000005 P9: 0000000000000008 P10: +++ WER2 +++: Fault bucket 1932233024671739048, type 5 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Problem signature: P1: GpuMemtest.exe P2: 0.0.0.0 P3: 10.0.22631.2.0.0 P4: P5: P6: P7: P8: P9: P10: +++ WER3 +++: Fault bucket 2085683808398995940, type 5 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Problem signature: P1: TslGame.exe P2: 36.1.2.7 P3: 10.0.22631.2.0.0 P4: P5: P6: P7: P8: P9: P10: +++ WER4 +++: Fault bucket 50791195, type 5 Event Name: MemDiagV1 Response: Not available Cab Id: 0 Problem signature: P1: 4097 P2: Manual P3: Immediate P4: Aborted P5: Standard P6: 0 P7: 0 P8: 0 P9: P10: +++ WER5 +++: Fault bucket , type 0 Event Name: MemDiagV1 Response: Not available Cab Id: 0 Problem signature: P1: 4097 P2: Manual P3: Immediate P4: Aborted P5: Standard P6: 0 P7: 0 P8: 0 P9: P10: +++ WER6 +++: Fault bucket 1275641566509696379, type 5 Event Name: StoreAgentInstallFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdatesForUser P2: 80073d02 P3: 22631 P4: 5472 P5: Windows.Desktop P6: 3 P7: P8: P9: P10: +++ WER7 +++: Fault bucket , type 0 Event Name: StoreAgentInstallFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdatesForUser P2: 80073d02 P3: 22631 P4: 5472 P5: Windows.Desktop P6: 3 P7: P8: P9: P10: +++ WER8 +++: Fault bucket 1281589386035233558, type 5 Event Name: StoreAgentInstallFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdatesForUser P2: 80073d02 P3: 22631 P4: 5472 P5: Windows.Desktop P6: N P7: P8: P9: P10: +++ WER9 +++: Fault bucket , type 0 Event Name: StoreAgentInstallFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdatesForUser P2: 80073d02 P3: 22631 P4: 5472 P5: Windows.Desktop P6: N P7: P8: P9: P10: These are the event viewer errors happened at the same time the game crashed. 1. Session "GraphicsPerfMonitorSession" failed to start with the following error: 0xC0000035 2. The GraphicsPerfSvc service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 3600000 milliseconds: Restart the service. 3. Faulting application name: svchost.exe_GraphicsPerfSvc, version: 10.0.22621.1, time stamp: 0x6dc5c2a5 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ffcffffffff Faulting process id: 0x0x41D0 Faulting application start time: 0x0x1DBE9BC08FBB854 Faulting application path: C:\Windows\System32\svchost.exe Faulting module path: unknown Report Id: b701bd98-f370-4acc-b693-b85980ff1338 Faulting package full name: Faulting package-relative application ID: [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there! According to your DxDiag report, your system is reporting multiple app crashes with the graphics preferences panel. It also appears that multiple memory tests were attempted, but cancelled. Please run memory diagnostics on your PC to ensure that there are no issues with your RAM. It is also advised that you review your System BIOS to ensure that it is up to date, as this may include performance enhancements or bug fixes with AMD chipsets.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    12 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon