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5/9/2025 6:38:08 PM
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Can't pick up my Heavy Metal Rewards

I can't pick up my enhancement prisms from the heavy metal rewards track. I only have 90 prisms in my inventory and it says I do not have enough space.
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  • Hello there, Thank you for reaching out. We understand you aren't able to collect enhancement prisms from your Heavy Metal rewards track. We can understand how this would be worrisome. If you're still encountering this issue, then please consider recording a video of what's happening. If you record a video, you can upload it to a site like Youtube and then share the link here. We'll then investigate.

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    8 Replies
    • It says go see Shaxx, but instead you have to go into Quests and up to the Heavy Metal at the top. Hit A for view event and the rewards are there. That will advance the event. No idea why Bungle did it that way. Maybe they can upload a video explaining their stupidity.

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      • omg same!

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      • I have the exact same issue, can't pick up any prisms even though I have space

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      • I'm having the same issue and I only have 54 enhancement prisms and it won't let me claim the prism from the event track. I also restarted my game and the issue is still there.

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