{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/22/2025 2:46:10 AM
2
Dungeon Key Discount Pack
I purchased the Dungeon Key Discount Pack for 4,500 silver and opened it, but the game still tells me to buy Dungeon Keys and does not allow me to enter the dungeon.
The card payment was completed successfully, and the in-game silver purchase was also processed normally. The Dungeon Key Bundle also shows as owned in my inventory, but I still cannot access any dungeons.
I have already tried clearing the Steam cache, reinstalling the game, and restarting/relogging multiple times, but none of these steps resolved the issue.
-
[quote]I purchased the Dungeon Key Discount Pack for 4,500 silver and opened it[/quote] Just to make sure, after purchasing you went to inventory -> wrapped items and unwrapped it there? Are you able to link to a clip showing you on the character showing it as owned within Eververse, showing your inventory -> wrapped items, and then you trying to launch one of the dungeons?
-
The comment from viiTactiiCZz is correct to open your wrapped purchase.
