Hello there, Thank you for reaching out. We understand you're encountering issues when claiming bounties from the Companion. We're sorry to hear of this, as we can imagine how this would be worrying. If this is happening on the web version of the app, then the following troubleshooting from the [url=https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide]Companion Guide[/url] may help: [quote]Clear the cookies and/or cache from the browser Check that the current browser is updated to the latest version Check that the graphics drivers on the PC are updated to the latest version Restarting the PC[/quote] If the issue persists, then please verify whether you encounter the same issue when using the mobile app, and let us know if you're seeing any error messages. We'll then review.