Second post (no bungie reply on first)
I did vault of glass hard mode on my second warlock just now to be rewarded gjallarhorn from atheon. I then went to my inventory to equip it, after swapping to it, it vanish... I cannot find it anywhere, not vault, not postmaster, nowhere and I have been looking for this gun since release please help.
(Happened yesterday, I'm sending again because I got no email reply or forum reply from bungie)
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Unfortunately, Bungie cannot replace lost or deleted gear for any reason. http://www.bungie.net/en/Help/Article/12211
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No card no ghorn you cheeky scamp
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AS SOON as you were rewarded it you would have gotten the Grimoire Card... You do not have it. You never got it. If you're on xbox one you should have recorded the last 5 minutes as soon as it disappeared
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Like Anidien said, Bungie does not give back lost weapons or armour under any circumstances, and that sounds a lot like the reroll glitch, but still, they will not give it back.
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probably because you have not actually gotten the weapon. https://www.bungie.net/en/Grimoire/2/4611686018435659427/Inventory/HeavyWeapons It is not in your inventory saying you have had it