I really enjoy the game from what I did play of it, but I constantly get errors that kick me out. The retailer wont take the game back their policy is to exchange defective discs. The disc is fine, it is the online portion that is broke. I understand they are working on the issue, but I have such a sour taste in my mouth from this that I don't even want to play it anymore. I am a busy person who only has limited time to play a game. So when I have the time I would like to be able to play. It would be ridiculous if they wouldn't give refunds for a defect that is obviously on their end. If I bought a vacuum cleaner and it worked intermittently like this game does, I would take it back for one that works with no issues from sales staff. Bungie really should have worked out the kinks before releasing this game/patch.
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#Help
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Bungie doesn't handle refunds, they have no record of your transaction. If you wish to return your game, you have to work out that between you and your retailer's policies.