This needs a speedy and definitive answer from Bungie, Monday is unfortunately a deadline. Next gen preorders are getting the shaft due to digital preorder policies. Neither network will supply refunds on digital preloaded games normally. Xbox.com is allowing this for some users but since this is outside their SOP there is risk of issues such a accounts being barred from purchasing or redownloading content if something goes wrong in the process (that's apparently how their normal special case refunds work according to the CSR I talked with, it's a one-time, you-never-want-this-again type deal). Even in the case of a successful refund the lack of preorders or a Digital Guardian edition mean 360/One users pay more for less. PSN's refund cycle is uncertain pending approval and will not be confirmed until after the game's release, leaving players in an odd limbo. This is truly a great offering and I appreciate the sentiment by Bungie, but the imbalance with offerings between consoles and the poor timing with the preorder/release is harmful to a fair number of customers and potentially even borderline with consumer protection laws in some countries due to the inability to change orders in a reasonable manner after the new offerings.