Yesterday, we were running the Ir Yut encounter. After we managed to kill her, since there were only two alive, we stood outside sniping the Knights. After a few cleaning outside, we entered the cristal room and killed everyone else. The dead ones ressurected, showing that the stage was complete, but NO ONE got anything, not even shards.
Very frustrating, since was the first time to all of us on hard.
Game is so glitchy it takes the fun out of playing.
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Did you do it on normal mode? The yut encounter is treated as a chest. If you get it on normal there will be no loot on hard (like any other chest)