Brother every single game that has a large community online has people with varying views, children, adults, veterans, men, woman, patient, angry, irrational....you get the picture, people in general. Its just like real life, the difference is there are no consequences for the words they type so most people feel that they can say what they want which is why you rarely see any community managers responding. It used to be that there were people to communicate with the player base but as the players became more brazen and inconsiderate with there comments the managers began slowly dissipating and I don't blame them you cant communicate with irrational people so now they just skim through what needs to be read looking for anything important and well thought out critiques and simply ignore the rest. Its not a big deal but believe me there are way worse communities out there.