Bump, having same issue. Have tried everything. I don't have my gmail linked, only psn and xbl accounts.
Would help to note that everything else on bungie.net is working perfectly. I can see both characters from both consoles on both the website and companion app. Everything loads properly with the exception of the clan tag on my name plate.
English
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Yep, sounds like the exact same thing. I can see it all, both on browser and mobile app, but no clan tag. Seems a lot of people are having the same issue...
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I just fixed it somehow... Disassociate yourself from all clans and groups, and rejoin the desired clan. Don't join/follow anything else until you are for sure in the clan and it's set as your default. I think it was something to do with following other groups or trying to be in 2 clans or something.
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I just had a buddy check my profile on his app and it says I haven't played yet as well by the way.