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Edited by Vicex: 7/19/2014 1:31:55 AM
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Need Help? Read Me First!

A lot of you are asking the same questions. In an attempt to keep the #help forum free of duplicate topics, so new questions can be addressed by the Bungie staff, I have compiled this list of very frequently asked questions with appropriate answers/solutions. Take a look! See if your question and answer is here! --------- [quote]I Pre-ordered on PSN and never received my beta code, what gives?[/quote] Pre-orders on PSN do not receive codes. Instead, you should be able to go to the Playstation store and download the Destiny Beta directly from there without a code. Still having issues? Check out [url=http://www.bungie.net/en/Clan/Post/18405/66411459/0/0]this awesome topic[/url]! [quote]I never received a 9-digit code from my retailer, help![/quote] Make sure that you pre-ordered from on of these participating retailers. If your retailer is on [url=http://support.activision.com/articles/en_US/FAQ/Retailers-Offering-Destiny-Beta/]this list[/url], then you need to contact them for one. [quote]I have my 9-digit code, what do I do with it?[/quote] You will need to redeem in here on Bungie.net Click on the Yellow “Beta” at the top of the page, and fill out the information in that forum. You will be able to redeem the code on the next page. [quote]I am trying to redeem my 9-digit code, but it says it has already been used. What gives?[/quote] Some retailers have been giving out duplicate codes. To fix this, you will need to contact your retailer for a new code. [quote]I am trying to verify my email, but I am not receiving a verification email![/quote] If you have entered the correct email in the correct format, this is likely a problem with your e-mail provider. The best fix for this problem is to make a Gmail account and use that. For more help with this issue [url=http://www.bungie.net/en/Clan/Post/18405/64336060/0/0]check this post out[/url]! [quote]I redeemed my 9-digit code, but I selected the wrong region and/or console. Will I be okay still?[/quote] Unfortunately, the beta download codes are region and console specific. You can either [url=http://www.bungie.net/en/Forum/Post/66409205/0/0]check this thread out[/url] and trade codes with someone. Or, you can [url=http://www.bungie.net/en/Forum/Post/66234642/0/0]try this method[/url]. [quote]I am trying to select my region, but I am not in the Americas or Europe, what do I choose?[/quote] If you live outside of the Americas, you will need to select “Europe”. Note: If your PSN is registered in a different region, select the region that your PSN is registered in. [quote]I have redeemed my 9-digit code, selected the proper region/console but have still not received my email with the beta code(s).[/quote] You should be able to view your beta codes on your profile. Go to your profile, then at the top select “codes”. Your codes should be in the top box on the following page. [quote]I did that, but there is nothing there! [/quote] Make sure you are on the same Bungie.net account you used to redeem the 9-digit code. If that does not work, try to log out and clear your browser cache before trying again. Some users have reported that using a different device corrects this issue. If you are still having issues, you will need to contact Activision’s support. [quote]How do I link/unlink my Xbox/Playstation/Gmail/Facebook account?[/quote] [url=http://www.bungie.net/en/Clan/Post/18405/64336042/0/0]Check out this thread[/url]. [quote]When redeeming my 12-digit code on PSN, I am getting an error/the code is invalid.[/quote] Contact [url=https://support.us.playstation.com/app/contact_options/]Sony’s support[/url] for assistance. [quote]Will my Beta progress carry to the full game?[/quote] There is no official answer to this, but Bungie has noted that they are looking into this. [quote]Where are my Xbox ONE (360) codes?[/quote] These codes will become available at some point on 23 July 2014 when the beta launches on the Xbox Platform. [quote]I have a 36-digit code, what is this?[/quote] You simply have three separate 12-digit codes, one for you and two for friends. ------ Have a question that wasn’t answered here? Check out the [url=http://www.bungie.net/en/View/Bungie/DestinyBetaFAQ]Official Destiny Beta FAQ[/url]! Good luck!

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