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5/11/2024 2:35:19 AM
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Need help with unlink accounts

I need unlink my PSN and Steam account, but I got Cross Save active so I need to log in on every platform I got enebled to turn it off. Thing is my Xbox and Epic accounts no longer exist and I simply can't log in to disable Cross Save. Is there any way to force unlink my accounts? And any way to reach support about this question?
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  • Hi there. Whether to disable Cross Save or unlink accounts, you must authenticate the accounts' logins, which is not possible if they've been deleted. You will need to contact Xbox and Epic Support respectively to see if they can recover the accounts. If that's unsuccessful, your Cross Save will unfortunately be permanent. Please review the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] for more info.

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