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4/1/2024 5:23:00 PM
4
Problems with linking
I want to enable cross-save, but for this I need to confirm the PSN and Epic Games accounts, I have no problems with the second one, but the fact is that my PSN account has not existed for a long time, it was deleted because I did not use it, and in order to untie it from the Bungie account, I have to go to in his personal account somehow, please developers notice this and untie my playstation account from the bungie account
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15 RepliesHello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you must be able to authenticate the account. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able unlink it from your current Bungie.net profile.
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To add what the rest has said. Bungie doesn't store our login information so they have no way to remove an account from cross save.
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PSN support was told to contact bungie support and provide them with an email about deleting the account so that they would forcibly disconnect it themselves
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1 ReplyYou will need to either work with PlayStation support to recover access to the account or move all other accounts to a different Bungie profile.
