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Edited by Spawn: 6/20/2023 5:34:58 AM
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CROSS SAVE CASE number from Microsoft : 7019790015

I have been told that bungie cannot, more so should I say WILL NOT remove an account associated with cross save , even if the account does not exist that is associated with it. This is quite frankly bull, because it only takes a skilled dev to manually override an account associated with this cross save. The fact that ppl in this forum are saying otherwise baffles me. I can provide full proof that all EXISTING accounts in my cross save are indeed mine, all I need is the Xbox account removed, I do not understand why this is so difficult to perform. Furthermore I have spoken with xbox support on this issue and the case number provided should further solidify that this is indeed an issue that should be resolved by bungie .

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  • Edited by bob734625: 6/20/2023 6:00:58 AM
    It cannot and will not be resolved to your liking. You have been given the correct information. You are the only one who can log in/authenticate/make any changes to cross save. If you do not have required information then ask the platform provider. If you did this and they cannot help you then nothing can be done. It's very simple it is stuck that way forever. Bungie cannot in any way shape or form possess information that you cannot even provide??? They don't have millions of passwords saved up??? You must remove it and if you cannot then that's the end of the line.

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