Hi there. Bungie's servers cannot delete your character. Characters can only be deleted manually by players. What's most likely happened is that the "error" was someone else logging you out, so they could log in to delete your character. I suggest you change the passwords on both your PS4 and Steam accounts and turn on 2-factor authentication to help prevent further unauthorized access. Please see the [url=https://www.bungie.net/en/Help/Article/12718]Account Security Guide[/url] for more tips to protect your account. Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. [quote]Bungie does not provide the following services: * Restoration of deleted characters * Recovery of dismantled, scrapped, deleted, or otherwise discarded items * Recovery of mistakenly Infused items * Recovery of items lost due a Character's Postmaster being full * Recovery of items lost due to Player Inventories being full * Restoration of access to items or content gained through game sharing * Refunding in-game currencies on accidental purchases * Refunding Silver or transferring Silver between accounts or Destiny releases * Transferring items or characters between platform accounts[/quote] [url]https://www.bungie.net/en/Help/Article/12211[/url]